← Back to home Hollis & Vane

How it works

Three steps, no hassle — from first message to a spotless space.

1

Let us in, however suits you

You let us in yourself, or leave a key or door code — whatever's easiest, we work around it.

2

On time, every time

Give us a time and we'll be there — no lateness, no excuses.

3

Better than we found it

We take before & after photos on every visit, so you can see your home or property looking — and smelling — better than before we arrived.

FAQ

Common questions

Do I need to be home?

  • No — let us in yourself, or leave a key, code, or lockbox. We work around whatever's easiest for you.

What if I'm not happy with the clean?

  • Let us know within 24 hours and we'll come back to put it right, free of charge.

Do you bring your own supplies?

  • Yes — including a range of cleaning fragrances so you can choose the finish your home is left with.

How do I pay?

  • We'll confirm the easiest option for you when we send your quote — bank transfer or card link are both straightforward.

What's your cancellation policy?

  • We ask for at least 24 hours' notice where possible. Full details are on our Booking Terms page.

Are you insured?

  • Yes, fully insured — so you can book with confidence.

Ready to get started?

Get in touch for a same-day quote, anywhere across West London.

+44 7508 621737 hollisandvane@gmail.com

We aim to reply within 2 hours during business hours.